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COVID WORKPLACE SAFETY INSPECTION – DAILY CHECKLIST
AutoIQ
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COVID WORKPLACE SAFETY INSPECTION – DAILY CHECKLIST
Dealership
*
400 Chrysler
Airport Ford Lincoln
Barrie Chrysler
Barrie Ford
DeGroote-Hill
Elgin Chrysler
Ed Learn Ford Lincoln
Kitchener Ford
Kitchener Hyundai
Maitland Ford Lincoln
Northern Lights Ford
Oak-land Ford Lincoln
Parkway Ford Lincoln
St Thomas Ford Lincoln
Wills Chevrolet
Welland Toyota
Inspection Completed By
*
Inspection Date
*
1. EMPLOYEE ACCESS SCREENING
All employees screened before entry using HR4 app to deploy provincially required questions
GM review of screening dashboard and actions taken for any concerns
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
2. PHYSICAL DISTANCING
Customers & Employees respecting 2 Meter (6ft) rule
Visual representation of the 2 meter distance? (Floor Markers)
Staff wearing masks at all times other than when alone, in an enclosed private space
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
3. PPE AVAILABILITY/POLICY ADHERANCE
GLOVES, HAND SANITIZER, MASKS, STEERING WHEEL COVERS, PLASTIC BAGGIES
Employees & Guests wearing masks at all times - face coverings are tightly fitted to cover nose, mouth & chin. Scarves & bandanas are insufficient.
Guests provided with disposable 3 layer masks should they not have their own
Technicians wearing disposable gloves at all times (single use: disposed of after every service &
not torn/damaged)
Adequate supply distributed throughout key areas (Advisor desks; at entrances/exits; in shop)
Techs/Detail encouraged to wear masks at all times (required while driving guest vehicles or where physical distancing cannot be observed in the shop)
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
4.IMPLEMENT CAPACITY LIMITS
Capacity Limits established for dealership based on 50% Capacity - See AutoIQ Capacity Calculator (Total SQ M of floor space accessible to the public excluding shelving and fixtures, dividing by 8 and rounding the result down to the nearest whole number)
Post signs on entrances with Capacity Limits published
Assign responsibility so that capacity counts are known at all times (IE: Manager re-located to door)
Maximum of 2 members of a household to be permitted entry to the dealership at any given time (subject to capacity constraints)
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
5. PARTS OPERATING VIA CURBSIDE PICKUP OR DELIVERY ONLY
Parts wholesale deliveries to continue with curbside drop
Retail clients can pre-order items and accept delivery via curbside pickup
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
6. SALES & SERVICE BY APPOINTMENT ONLY
Digital Appointment Log Kept with Maximum guests per hour established
Guests are able to schedule next available appointment from outside facility (and if available can schedule immediately)
Signage on doors explaining that we are operating by appointment only
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
7.CONTROLLED CUSTOMER ENTRY/EXIT
Single Door Sales & Service/Drive thru - Locked/Blocked Entrances
Guests sanitize hands upon arrival
Optional Masks & Gloves provided
Guests wearing unacceptable face coverings are provided with disposable 3 layer mask
Customer health assessment/questionnaire completed & stored
QR Code System used for electronic storage
Customer leaves via alternate door/ or alernative schedule so as not to pass other guests
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
8. VEHICLE & KEY SANITIZATION
Vehicles upon receipt and return will have handles, trim, steering wheel, buttons, and gear shifter wiped with a Lysol wipe or acceptable alternative
Keys from night drop box will be cleaned and placed in a plastic ziplock (or sanitized at EACH hand-off)
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
9. DESKS/KEYBOARDS/PHONES SANITIZATION
Regular cleaning & cleaners available to staff at all times in known location.
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
10. CLEANING SUPPLIES
Adequate supplies such as hand soap; lysol wipes; cleaning products; disinfectants; toilet paper;paper towel; kleenex; hand sanitizer
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
11. CLEANLINESS
Washrooms, Shop, Sales & Advisor Desks, Dealership, Kitchen/Lunch Room<
Washrooms closed to public & cleaned regularly - at least 4 X daily
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
12. LOUNGES (Sales & Service)
Indoor Service lounges to be closed to the public - Recommendation is to establish "Individual Pod" vehicle service lounges
Sales lounges to be adequately spaced out to allow social distancing & allowance for a maximum number of guests
SAFE
REQUIRES ATTENTION
IF REQUIRES ATTENTION:
Additional AutoIQ Covid Safety/Operational Protocols
Dealer Trade Drives – Preference to 1 driver completing 1 vehicle for 1 vehicle swaps. Alternate #1 is 2 drivers max who are part of same “bubble”. Alternate #3 is 2 drivers maximum, 1 in front seat, 1 in rear, both wearing masks for full drive.
Customer Shuttles - Recommendation is to discontinue shuttle service for the time being* Maximum of 1 household/bubble to be transferred at any one time. Barrier between driver/front and back seat passengers. No passengers in front row with driver
Diagnostic/Appraisal drives – Completed by employee/technician alone (without client)after vehicle has been sanitized.
Payment – Preference is to use Podium Payments so client payments can be completed touchless* - Clients offered Credit Card or phone payment in accordance with AutoIQ CC policy. Tap payment offered. Payment terminals sanitized following each use. Tap limits expanded to allow more transactions to be completed touchless.
Demonstration drive process – Test drives are set at 10 minutes maximum in length unless mgmt exception granted. Test drives are not accompanied. Vehicle ready & sanitized, keys in zip-lock, D/L scanned, sales consultant follows in chase vehicle connected on the phone to demonstrate the vehicle. *AutoIQ Identification Protocols followed.
Presentation process – Preference is to virtual display/presentation. Alternate is socially distanced, paper-free presentation desk with plexi barrier
F&I – Preference is to virtual ZOOM based turnovers. Alternate is socially distanced plexi-barriered workstation with pre-prepared paperwork (at delivery) and sanitized pens (following each use).
Minimize Congregation - Lunch/Meal schedules to be staggered & max occupancy count established for each communal room (boardrooms, central office areas). Office congregation eliminated.
Interdepartmental Movement – Movement between departments limited to limit possible transfer. Chat, phone, email contact encouraged.
Parts Counter Interaction (Technician & Retail) – Preferred method is parts delivery to the technician’s stall (if possible). Alternate is max of 2 technicians at parts counter at any given time
(provided social distancing is possible). Curbside pick-up offered to retail and wholesale clients.
Vendor Meetings to be hosted virtually
Remote Work - Functions that can be done remotely will be as determined by GM and HR
Travel - Non-essential business travel to be cancelled
Employee Training – All employees have completed COVID safety training before being recalled to the workplace
Public Signage – On all entrances explaining protocols
Ontario Self assessment tool used to determine recommendations for ALL employees who demonstrate symptoms or exposure
Maximum # of patrons in the building – each store to monitor congestion and adjust as necessary within province of ON guidelines - See enhanced Guidelines above
Private Sales suspended unless HR & Executive approve of function/format
No Outside Food deliveries into building (Skip the dishes, Uber eats etc)
No Communal Food sources (Pizza, Popcorn, shared snacks, Donuts etc)
No Communal Dishware (cups, mugs, dishes, cutlery)
Post Business Safety Plan where it would come to the attention of individuals working in or attending the business
Implement Split Teams wherever possible - Sales, Technicians, Advisors - Separating these "bubbles" helps to keep them safe and could enable business continuity in the event of an outbreak
Recommend sales deliveries are completed off shift